Privacy Policy

Bji Baji Privacy Policy — How We Keep Your Data Safe

Your privacy is something we take seriously at bji baji. This policy explains exactly what personal information we collect, why we need it, how we use it, and the rights you have as a player on our platform.

Last updated: June 2026

Our Privacy Commitments

Six things bji baji promises every Pakistan player when it comes to your personal data.

Data Encrypted End-to-End

Every piece of information you share with bji baji — from your CNIC to your JazzCash account number — is encrypted using industry-standard TLS protocols. Your data travels safely and is never exposed in plain text.

Never Sold to Third Parties

Bji baji does not sell, rent, or trade your personal information to any marketing company, data broker, or unrelated third party. Your details stay within our trusted operational ecosystem only.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by bji baji at any time. Just reach out to our support team and we will handle your request promptly and without fuss.

Minimal Data Collection

We only collect information that is genuinely necessary to run your account, process your PKR transactions, and keep the platform secure. No unnecessary data collection, no tracking beyond what the platform requires.

Marketing Opt-In Only

We will never spam your inbox or phone with promotions you did not ask for. Marketing communications from bji baji are strictly opt-in. You can update your preferences any time from your account settings.

Clear & Honest Language

We wrote this privacy policy in plain, straightforward English so every Pakistan player can understand it without needing a law degree. If anything is unclear, our support team is available around the clock.

This Privacy Policy applies to all users of the bji baji platform, including the website at bjibaji.fun and the bji baji mobile app. By creating an account or using our services, you confirm that you have read and understood how we handle your personal data as described below.

1. Introduction

At bji baji, we understand that your personal information is important to you. This Privacy Policy explains how bji baji ("we," "us," "our," or "the Platform") collects, uses, stores, and protects the personal data of players ("you" or "your") who use our website and mobile app.

We are committed to handling your data with care and in a way that is fair, transparent, and in line with the principles of data privacy. Whether you are logging in to place a bet on a PSL match, depositing PKR via Easypaisa, or browsing our game lobby, this policy covers how your information is handled throughout every interaction with the platform.

This policy should be read alongside our Terms and Conditions, which govern the overall use of the bji baji platform. If you have any questions about this policy at any point, our support team is available 24/7 to help.

2. Data We Collect

Bji baji collects personal data from you in several ways — directly when you register or interact with the platform, and automatically as you browse and play. Here is a breakdown of what we collect and why:

Data Type Examples When Collected
Identity Data Full name, date of birth, CNIC number Registration & KYC verification
Contact Data Email address, phone number Registration
Financial Data JazzCash/Easypaisa account, Raast ID, bank details Deposits & withdrawals
Account Activity Login history, bets placed, game sessions, bonus usage Ongoing platform use
Device & Technical Data IP address, browser type, device model, OS version Automatically on access
Communications Support chat logs, email correspondence When you contact us

We do not collect sensitive personal categories of data such as biometric data, health records, or political opinions unless specifically required for regulatory compliance and with your explicit consent.

3. How We Use Your Data

Bji baji uses the personal data we collect for the following purposes, all of which are necessary to operate the platform and deliver a good experience to every player:

  • Account Management: Creating and maintaining your bji baji account, verifying your identity, and keeping your profile up to date.
  • Transaction Processing: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, Bank Transfer, cards, and supported mobile wallets accurately and securely.
  • Platform Security: Detecting and preventing fraud, money laundering, underage gambling, and any other prohibited activity as outlined in our Terms and Conditions.
  • Customer Support: Responding to your queries, resolving disputes, and following up on any issues you raise with our support team.
  • Personalisation: Tailoring game recommendations, bonus offers, and cricket betting markets (like PSL and T20 internationals) to match your interests and activity on the platform.
  • Marketing Communications: Sending you promotional updates about new games, bonuses, and special events — but only where you have opted in to receive such messages.
  • Legal Compliance: Meeting any obligations placed on us by applicable laws, including record-keeping requirements and responding to lawful requests from authorities.
  • Platform Improvement: Analysing usage patterns across the platform to improve features, fix bugs, and make the overall bji baji experience better for all players.

We do not use your personal data for any purpose beyond what is listed above without first informing you and, where required, obtaining your consent.

4. Sharing Your Data

Bji baji does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. However, to operate the platform effectively, we do share limited data with carefully selected service providers and partners, strictly on a need-to-know basis:

  • Payment Processors: Your financial data is shared with payment providers such as JazzCash, Easypaisa, Raast, and bank partners solely to process your transactions. These providers have their own privacy obligations and are bound by strict data handling agreements.
  • Identity Verification Services: To carry out KYC checks, we may share identity documents with third-party verification providers. This data is used only for verification and is not stored by those providers beyond the verification process.
  • Technology & Hosting Providers: Our platform infrastructure is supported by cloud hosting and software providers. These parties process data on our behalf and are contractually required to maintain the same level of data security we apply ourselves.
  • Analytics Tools: We use anonymised or aggregated data with analytics providers to understand platform performance. No personally identifiable data is shared for this purpose.
  • Legal Obligations: In cases where we are legally required to disclose information — such as a formal request from a government authority or law enforcement body — we will comply with the applicable legal process. We will notify you of any such disclosure where we are legally permitted to do so.

All third parties who receive data from bji baji are required to handle it securely and use it only for the specific purpose for which it was shared. We do not allow any third party to use your data for their own marketing or commercial purposes.

5. Cookies & Tracking

Bji baji uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit our website or use the app.

We use the following types of cookies:

  • Essential Cookies: These are necessary for the platform to function. They keep you logged in, remember your session preferences, and ensure secure navigation. You cannot opt out of these without affecting your ability to use the platform.
  • Performance Cookies: These help us understand how players interact with bji baji — which pages are visited most often, where players spend time, and where improvements can be made. All data collected through performance cookies is anonymised.
  • Functional Cookies: These remember your preferences such as language settings, preferred sports markets (for example, cricket or football), and display settings to make your next visit smoother.
  • Marketing Cookies: If you have opted in to promotional communications, these cookies help us show you relevant offers. You can opt out of marketing cookies at any time through your account settings.

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bji baji website. The mobile app manages tracking through in-app permissions, which you can control through your device settings.

6. Payments & Financial Data

All financial transactions on bji baji are processed in PKR. When you make a deposit or request a withdrawal — whether through JazzCash, Easypaisa, Raast, a bank transfer, or another supported method — your financial details are handled with the highest level of care.

Payment data is transmitted over encrypted connections and is never stored on our servers in its raw form beyond what is strictly necessary to process and record the transaction. Card details, mobile wallet credentials, and bank account numbers are handled by certified payment processors who are responsible for their secure storage and processing under their own compliance frameworks.

Bji baji retains transaction records — including amounts, dates, and payment methods — for as long as required for accounting, dispute resolution, and legal compliance purposes. These records do not include full card numbers or wallet PINs.

If you believe there has been an unauthorised transaction on your bji baji account, please contact our support team immediately. We will investigate the matter and work with the relevant payment provider to resolve it as quickly as possible.

7. Data Retention

Bji baji retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal and operational obligations. The specific retention period depends on the type of data involved:

  • Account and identity data is retained for the lifetime of your account and for up to five years after account closure, in line with standard record-keeping requirements.
  • Transaction records are kept for a minimum period to support financial auditing, dispute resolution, and regulatory record-keeping requirements.
  • Support communications are retained for a period sufficient to maintain service quality and resolve any follow-up queries.
  • Marketing preferences and consent records are kept until you withdraw your consent or close your account, whichever comes first.

Once data is no longer required, we securely delete or anonymise it so it can no longer be associated with you as an individual. If you request account deletion, we will action your request subject to any legal obligations that require us to retain certain records for a minimum period.

8. Your Rights

As a player on bji baji, you have the following rights in relation to your personal data. You can exercise any of these by contacting our support team:

Right to Access

You can request a copy of the personal data bji baji holds about you at any time. We will provide this in a clear format within a reasonable timeframe.

Right to Correction

If any personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it without unnecessary delay.

Right to Deletion

You can request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations.

Right to Restrict Processing

You can ask us to limit how we use your data in certain circumstances, for example while a dispute about accuracy is being resolved.

Right to Data Portability

Where technically feasible, you can request a copy of your data in a portable, machine-readable format so you can transfer it to another service.

Right to Withdraw Marketing Consent

You can opt out of marketing communications from bji baji at any time through your account settings or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

9. Security Measures

Keeping your personal and financial data secure is a top priority at bji baji. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

  • All data transmitted between your device and bji baji servers is encrypted using TLS (Transport Layer Security) protocols.
  • Account passwords are stored using strong, one-way hashing algorithms. Bji baji staff cannot view your password and will never ask for it.
  • Access to systems that hold personal data is restricted to authorised staff on a strict need-to-know basis, with access logs maintained and reviewed regularly.
  • We conduct regular internal reviews of our data handling practices and security infrastructure to identify and address any vulnerabilities.
  • Financial data processed through JazzCash, Easypaisa, Raast, and other payment providers is handled within those providers' own certified security environments.

While we take every reasonable precaution, no digital system is entirely without risk. We encourage all players to use a strong, unique password for their bji baji account, enable any available account security features, and never share their login credentials with anyone.

If you believe your account has been compromised, contact our support team immediately and we will take prompt action to secure it.

10. Minors

The bji baji platform is strictly for adults aged 18 and over. We do not knowingly collect, store, or process personal data belonging to anyone under the age of 18. If you are a parent or guardian and you believe a minor has created an account or provided personal data to bji baji, please contact our support team immediately.

Upon confirmation that an account belongs to an underage individual, we will suspend the account, delete all associated personal data to the extent permitted by our legal obligations, and take any further steps required to protect the minor's interests.

Account holders are responsible for ensuring that no minor accesses the bji baji platform through their account. Please visit our Responsible Gaming page for guidance on keeping your account secure and setting healthy boundaries around platform use.

11. Changes to This Policy

Bji baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email.

We encourage you to review this policy periodically so you are always aware of how your personal information is being handled. Continuing to use the bji baji platform after an updated policy has been published means you accept the revised terms. If you do not agree with any changes, you should stop using the platform and contact support regarding your account.

12. Contact & Queries

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, we want to hear from you. Our support team is available around the clock to assist with privacy queries, data access requests, and any other concerns you might have.

You can reach us through the live chat feature inside the bji baji app, or via our support email address shown in the footer of this page. For data access or deletion requests, please include your registered username and a brief description of your request so we can handle it efficiently.

We aim to respond to all privacy-related requests within a reasonable timeframe. If your query is complex or requires additional verification, we may contact you for more information before fulfilling your request.

Your Data Is Safe — Now Let's Play

Now you know exactly how bji baji looks after your personal information. Register today, make your first PKR deposit via JazzCash or Easypaisa, and start enjoying cricket betting, live casino, slots, and so much more — all on a platform that takes your privacy seriously.